Jan S.
I really appreciated the focus on improving emotional intelligence and mood management skills. It was a very informative and enjoyable course
Steve_McMahon
good course, I actually learned and enjoyed it.
What would you recommend to improve the course?
Review some of the American styling
What did you like most about the course?
entertaining and informative
Would you recommend this course to your colleagues?
Yes
Hazel Cartlidge
The course was easy to use even though my computer skills are minimal.
Rebecca Allan
I was able to complete the course in my own time from my mobile phone as i have no access to a computer. The course was very informative.
Bill Wiggin
Easy to follow
Stephen Timms
very much time saving as this course can be completed at your own home.
Kattie Argar
Easy to access in parts or potions.
Ruby Corbyn
I really enjoyed the course and it was very informative.
Anne-Marie Lamont
Very thorough easy to.
Follow can do it in stages if time is limited.
Edith Freeman
very clear, informative and accessible
Reuben Turner
Easy to follow and understand with very good information that I wanted.
Ross Clarke
Simple to understand and quick to do the exam
Alyssa Thomas
Very informative and easy to follow. Enjoyed the assessment at the end.
Nikki _Easton
I enjoyed this course and found some useful tips to improve my experience of dealing with challenging people.
What would you recommend to improve the course?
An english voiceover
What did you like most about the course?
The content was extensive enough to give a really good idea how to handle difficult customers.
Would you recommend this course to your colleagues?
Yes
Wendy Chamberlain
I was happy I could do it in my own time.
Christine_Prickett
very good
What would you recommend to improve the course?
actual film of the scenarios
What did you like most about the course?
there were only 10 questions
Would you recommend this course to your colleagues?
Yes
Mylo Eastwood
I love the fact that I can take my time to do the training. Whether night or day. The course is beautifully crafted and designed. Easy to understand. Very nice.
Rossa Stewart
Audio was a positive bonus and language was clear and easy to comprehend.
Patrick Linden
The true or false questions were slightly ambiguous, but other than that I really enjoyed.
David Webbe
What a brilliant course, so easy to understand and very easy to remember with the videos and option of reviewing what you've already done,All round good job,Well done
Arlo Lammy
very easy to follow and easy to understand
Nicole Phillips
I am happy to be able to do my training in the workplace.
Jan Cooper
Easy to learn and follow
Shabana Dera
Quick process to start, finish and get the certificate
Debbie_Mills
Disappointed and a lot not relevant to our job
What would you recommend to improve the course?
face to face training so things are explained and questions can be asked
What did you like most about the course?
nothing
Would you recommend this course to your colleagues?
No
Sophia Coutinho
Enjoyed how the modules were read out to you. However when it came to the test I felt that some of the questions could have been structured so that they were easier to understand.
Camryn Phillips
Everything is laid out well, in structured units that are easy to go through.
Hazel Hollobone
Another brilliant course. Full of interesting, helpful and easy to understand information. I've learnt so much.
Seb Mancini
The course from start to finish was explained really well.
Gregor Lopresti
Easy and quick to do the course. I would recommend to my colleagues.
Karl Hendry
Well explained and thought it was very interesting.
A pleasure to do.
Thomas Poulter
The course was informative and well constructed and dealt with the subject matter very well.
Aya Britcliffe
Straightforward and clear process.
Andrew Annett
The course was informative and I now have a much clearer understanding in this area. Keep up the good work.
Marie_Halstead
I would recommend looking for a course elsewhere. Not UK based.
What would you recommend to improve the course?
Nothing. I would not recommend this course. It is American based.
What did you like most about the course?
Nothing
Would you recommend this course to your colleagues?
No
Cade Cunningham
It was so informative and easy to follow.
Lauren Lamont
Training was good and I completed it in my own time. Certificate received on time.
Stefan Hodgson
very good and efficient service, thanks
Elspeth Hunt
I enjoy the time given to complete the course
Bailey Malthouse
The course was very well laid out and informative.
Khalid Mohamed
Nicely presented by a narrator with a pleasant voice. Succinct and well focussed.
Aubrey Rutley
This course was really informative and it was good that I could do it in my own time.
Rosie Sultana
The course was very easy to follow,and well laid out .
Rossa Stewart
Easy to complete and informative
Thangam Debbonaire
Very simple to navigate
Ryleigh Day
The ease of the questions and the multiple choice answers.
Doug McCartney
Brilliant access
Seth Ashworth
Very clear and informative. I had to ring the helpline as I had booked the wrong course by mistake and the operator I spoke to was very helpful and efficient.
Autumn Clifton-Brown
Good course. It covered all essentials. I would prefer if there was some method of discussing queries
Kole Donelan
User friendly and an efficient way of learning.
Mason Kyle
Clear easy to understand content.
Zachary Cox
Quite a lot of information to take in but was very informative.
Vinnie Mangnall
I found the course easy to follow. Each module is very informative.
Vic_Wild
I was put on this course to deal with parents in a school, some of it was not relevant
What would you recommend to improve the course?
Nothing
What did you like most about the course?
Nothing
Would you recommend this course to your colleagues?
No
Rossy Hunt
Quick and easy to learn and understand.
Jude Jarvis
Being able to study in your own home and also at your own pace. The course was laid out really well and easy to follow.
Rosa Stewart
easy to use and quick to complete
Louie Simmonds
Fairly detailed slides and vocals. Good experience
Kendall Stevenson
A very thorough and informative course
Micah Peacock
Covers everything needed to know. Good substance and easy to understand.
Ian Warman
Ease to do at home in my own time.
Andy Clarke
Very helpful and easy to understand.
Apsana Begum
It was easy to follow and very informative.
Rona Jones
Absolutely fantastic for the price! Will be doing the leadership and management course next.
Craig Williams
It was very informative and clear to understand. Well worth doing.
Vinnie Mangnall
I would highly recommend them to others looking for similar courses. Simply excellent!
Thomas Poulter
Very helpful
Gerald Jones
Very user friendly. Simple instructions.
Odin Saville-Mundell
Easy to understand.
Sushil Malhotra
It was clear and concise. The fact that the words were spoken and seen made the learning easier
Astrid Kearns
All good, enjoyed doing it at my own pace.
Thomas Poulter
Excellent course content delivered in a very comfortable and informative way, I managed to retain at least 95% of the information, I would highly recommend that anybody wishing to gain this qualification use your course.
Barry Gardiner
I thought the content was very well presented and easy to follow.
Kody de Cordova
Very clear and straight to the point course. The flexibility of doing it anywhere and anytime was excellent!
Cathy _Innes
overall very interesting
What would you recommend to improve the course?
questions part way through at different modules
What did you like most about the course?
the case studies
Would you recommend this course to your colleagues?
Yes
Carla Lockhart
Straightforward and clearly laid out.
Hywel Williams
Simple to understand course that does not take too long. The commentary makes it easy to follow and take in.
Darcey Fletcher
Easy to access and complete at your own pace.
Marshall Dines
Relatively quick and easy to complete. Good to have text and audio. Clearly presented.
Margot Mercer
Very thorough, excellent information, clear and precise. Great service!
Jaiden Mearns
How convenient it is and understanding really enjoyed taking it and could go back at any time.
Rossie Sultana
Easy to use and understand
Demi Olney
Very easy website to use.
Dina Maximenkova
some valuable advice
What would you recommend to improve the course?
less case studies
What did you like most about the course?
visual diagrams, stats
Would you recommend this course to your colleagues?
Yes
Kelvin Doughty
Straightforward navigation through the course and very quick to mark the test and produce the certificate.
Valentina Duffield
What a simple way to gain a certificate, there is no need to move from your office to complete the course, I would recommend them to all my work friends.
Ruairi Nora
Easy to apply to do the course and really easy setup for the course making it enjoyable as well as informative
Jorgie Huddleston
I liked the fact that I could carry out the training at my own convenience.
Harry Everitt
Easy to use course with excellent content and audio
Amy Callaghan
Being new to the healthcare industry, I found this course both challenging and informative.
Helen Rudd
Over a good experience.
What would you recommend to improve the course?
When the audio finishes a second next button appears which can be confusing
What did you like most about the course?
Case studies and examples. Also looking at yourself and not just the customer
Would you recommend this course to your colleagues?
Yes
Torin Britcliffe
Really informative, interesting and easy to understand.
Miley Johnson
This has been a great training and it will boost my career and my CV too. Thank you.
Sarah_Whiteley
I'm not sure what this box is for....sorry.
What would you recommend to improve the course?
I have no recommendations
What did you like most about the course?
The case studies were authentic but a little US oriented. I am not an American English speaker. It was up to date and intelligent though.
Would you recommend this course to your colleagues?
Yes
Robbyn Efford
A well presented clear and concise course. Only request would be to have key notes/points made available at the end of successful completion of the course in pdf format to refer back to.
Farah Bailey
Very clear presentation.
The clearly spoken voice-over will be an excellent support for those who find auditory learning or multi-sensory learning easier.
Immediate feedback helps to stay focused and to ensure that content can be immediately revised.
It was great to have had the opportunity to complete this course in my own time alongside my other household and family duties.
A well-thought-out test quiz that requires the learner to have understood the content of the course.
Phoenix Crouch
I will be telling all my friends about The Mandatory Training Group, fantastic training!!
Brendan Clarke-Smith
Brilliant training provider
