This online Manage Conflict Within A Team training course includes the following:

• Introduction
• Chapter 1 - What is conflict?
• Chapter 2 - Business communication
• Chapter 3 - Conflict management
• Module summary.
  

This online Manage Conflict Within A Team training course is suitable for the following:

• Managers
• Team leaders
• Heads of departments
• Line managers.

The aims of this Manage Conflict Within A Team eLearning course are to:

• Impart knowledge and skills on different methods of conflict management.
• Value the minimisation of conflict within a team or organisation for effective service delivery.
• Know how to handle conflict within a team or within an organisation confidently.

On completion of this online Manage Conflict Within A Team training course, the learner will be able to:

• Value the minimisation of conflict within a team or organisation for effective service delivery.
• The learner is able to deal and handle confidently with conflict within a team or within an organisation.
• Point out how to reduce the potential conflict within a team or within an organisation.
• Identify organisational policies and procedures, legal and ethical requirements expected when dealing with conflict within a team, review systems and related situations.

On completion of this Manage Conflict Within A Team e-learning course, the learner will be able to:

• Outline the different personal skills needed to deal with conflict between other people within an organisation.  
• List the core principles of conflict management.
• Justify the need to deal with conflict within a team or within an organisation.
• Examine the need to judge the seriousness of a conflict and its potential impact.

Manage Conflict Within A Team - Online Training Course - Level 3 - CPDUK Accredited.