This online Interpersonal Skills training course includes the following:

• Module One: Getting Started
• Module Two: Verbal Communication Skills
• Module Three: Non-Verbal Communication Skills
• Module Four: Making Small Talk and Moving Beyond
• Module Five: Moving the Conversation Along
• Module Six: Remembering Names
• Module Seven: Influencing Skills
• Module Eight: Bringing People to Your Side
• Module Nine: Sharing Your Opinion
• Module Ten: Negotiation Basics
• Module Eleven: Making an Impact
• Module Twelve: Wrapping Up

This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.

This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

The learning outcomes of this online Interpersonal Skills training course are to:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
• Identify the skills needed in starting a conversation
• Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
• Understand how seeing the other side can improve skills in influencing other people
• Understand how the use of facts and emotions can help bring people to your team
• Identify ways of sharing one’s opinions constructively
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
• Learn tips on making an impact through powerful first impressions.

Interpersonal Skills – Online Training Course – Intermediate Level - CPDUK Accredited.