• Introduction
• Chapter 1 - What is benchmarking?
• Chapter 2 - What is Six Sigma?
• Chapter 3 - Team performance
• Module summary.

This Manage Team Performance e-learning course is suitable for the following:

• Supervisors
• Hr managers
• Managers.

The aims of this Manage Team Performance eLearning course are to:

• Develop learners' knowledge of the organisation’s quality management system.
• Broaden learners’ skills in written and verbal/spoken techniques.
• Help learners understand how to monitor performance and provide support to team members in achieving objectives and performance standards.

 On completion of this online Manage Team Performance training course, the learner will be able to:

• Explain what is meant by benchmarking.
• Define the term Total Quality Management.
• Explain why the Six Sigma principles are important in business.
• Discuss the different characteristics of performance.
• Describe how to monitor performance effectively.
• Explain the importance of effective communication for effective work performance.

On completion of this online Manage Team Performance training course, the learner will be able to:

• List the different types and benefits of benchmarking.
• State the principles of the Total Quality Management (TQM) system.
• List the principles of Six Sigma.
• Outline the stages of team development.
• Identify factors used to measure and evaluate employee performance.
• Discuss the ways to improve team communication.

Manage Team Performance - Online Training Course - Level 3 - CPDUK Accredited.