Welcome to The Mandatory Training Group's online Facilitation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an effortless decision-making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what an excellent facilitator can do to improve any meeting or gathering.
This online Facilitation Skills training course can help any organisation make better decisions. This course gives participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.
Course content
This online Facilitation Skills training course includes the following:
Module One: Getting Started
Module Two: Understanding Facilitation
Module Three: Process vs Content
Module Four: Laying the Groundwork
Module Five: Tuckman and Jensen”s Model of Team Development
Module Six: Building Consensus
Module Seven: Reaching a Decision Point
Module Eight: Dealing with Difficult People
Module Nine: Addressing Group Dysfunction
Module Ten: About Intervention
Module Eleven: Intervention Techniques
Module Twelve: Wrapping Up
Who is this course for?
This online Facilitation Skills training course is suitable for those who want to learn the tried and tested methods of group facilitation.
Course aims
This online Facilitation Skills training course can help any organisation make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have participants on the road to becoming great facilitators themselves.
Learning outcomes
The learning outcomes of this online Facilitation Skills training course are to:
Define facilitation and identify its purpose and benefits
Clarify the role and focus of a facilitator
Differentiate between process and content in the context of a group discussion
Provide tips in choosing and preparing for facilitation
Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing
Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution
Provide guidelines in dealing with disruptions, dysfunctions and challenging people in groups
Define what interventions are, when they are appropriate and how to implement them
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