• Introduction
• Chapter 1 - Collaboration
• Chapter 2 - Service level agreements
• Module Summary.

This online Collaborate with Other Departments training course is suitable for the following:

• All members of staff
• Team players
• Leaders 
• Managers.

The aim of this online Collaborate with Other Departments training course is to:

• Appreciate the role of effective collaboration in the running of departments and organisations.
• Have a fuller understanding of the role of interaction within teams.
• Help you understand the features of both effective and ineffective collaboration.

On completion of this Collaborate with Other Departments e-learning course, the learner will be able to:

• Describe the importance of collaboration.
• State the goals and objectives for the collaboration process.
• Describe the importance of collaborating with other departments.
• Examine the problems with collaboration.
• Discuss the factors that influence collaboration with other departments.
• Explain the features of effective collaboration in an organisation.
• Impart the advantages of collaborating with other departments.
• Outline how to overcome the challenges of collaboration among departments.
• Examine the elements of an effective service level agreement (SLA).

On completion of this Collaborate with Other Departments eLearning course, the learner will be able to:

• Identify the challenges of collaboration.
• Outline the features of effective collaboration with other departments.
• Explain the different ways of overcoming challenges to effective collaboration.
• State the key problems with collaboration, including the possible measures to reduce them.
• Discuss the advantages and disadvantages of collaboration.
• Justify the use of service level agreements (SLA) between departments for effective collaboration.

Collaborate with Other Departments – Online Training Course – Level 3 - CPDUK Accredited.