Customer Support – Online Training Course – Intermediate Level - CPDUK Accredited.
Welcome to The Mandatory Training Group's online Customer Support training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smartphone apps. The customer experience begins long before the purchase is made.
With our online Customer Support training course, learners will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
This online Customer Support training course includes the following:
This online Customer Support training course is suitable for those who want to improve skills in taking care of the customer’s needs by providing and delivering professional, helpful, high-quality support and assistance before, during, and after the customer’s requirements are met.
With our Customer Support e-learning course, learners will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
The learning outcomes of this online Customer Support training course are to:
