Person-Centred Care Policy for Domiciliary Care Providers - ComplyPlus™ -
This person-centred care policy is essential for domiciliary care providers committed to delivering tailored and inclusive care. Expertly crafted to align with Care Quality Commission (CQC) standards and legislative frameworks such as the Care Act 2014, Equality Act 2010, and Mental Capacity Act 2005, this policy provides a robust foundation for ensuring care practices are respectful, empowering, and centred on individual needs.
Who is this policy for?
This policy is ideal for domiciliary care managers, care professionals, compliance officers, and team leaders. It aims to foster a culture of personalised, high-quality care while meeting the expectations of service users, families, and regulatory authorities.
What the policy covers
This person-centred care policy includes the following:
Core principles of person-centred care - Frameworks and strategies to ensure care is individualised, coordinated, and empowering.
Equality and diversity commitments - Processes to embed inclusion and eliminate discrimination in care practices.
Collaborative working guidelines - Tools for building strong partnerships with individuals, families, and the wider community.
Workforce and community development - Training plans and guidelines to develop a skilled, competent workforce aligned with the Care Certificate and National Occupational Standards.
Implementation and monitoring processes - A roadmap for quality assurance, feedback integration, and policy reviews to ensure continuous improvement.
Legislative alignment - Comprehensive guidance to meet regulatory requirements and integrate best practice recommendations from leading organisations like Skills for Care, NHS England, and SCIE.
Why is this policy crucial?
A robust person-centred care policy ensures effective and compassionate care delivery. It is a cornerstone for organisations committed to upholding every service user's dignity, preferences, and individuality.
Features and benefits of the policy
The features and benefits of this person-centred care policy are:
Professional quality - Developed by compliance experts to ensure accuracy and reliability.
Time-saving - Ready-to-use and customisable templates save hours of preparation.
Audit-ready - Facilitates compliance with inspection and reporting standards.
Updated content- Reflects the latest legislative changes and care sector best practices.
Customisation flexibility - Adaptable to fit your organisation's unique needs and branding based on your own risk assessment.
How to access the policy
This policy can be downloaded through ComplyPlus™, your all-in-one compliance management platform. It is a Microsoft Word document that can be instantly customised to fit your organisation’s specific requirements.
Exclusive benefits for ComplyPlus™ subscribers
Gain even more value with a ComplyPlus™ subscription, which includes:
Full suite access - Unlock a complete library of domiciliary care policies and procedures.
Regular updates- Stay compliant with automatically updated documents.
Significant savings- Save money by subscribing to the entire policy bundle.
Priority support - Access expert guidance from our compliance team.
Click hereto subscribe to the entire library with over 50 policies and procedures for domiciliary care organisations.
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FAQs: Homecare person-centred care policy
See below the frequently asked questions about person-centred care policy for homecare.
This policy outlines the commitment of domiciliary care providers to deliver care that respects and responds to each service user's individual needs, preferences, and values. It ensures compliance with the latest legislation and best practices.
This policy applies to all staff, service users, visitors, and contractors associated with domiciliary care services.
The policy includes an equality and diversity statement, committing to inclusive and non-discriminatory practices. It ensures accessibility, impartial care delivery, and tailored adjustments for individuals from diverse backgrounds.
The core principles include personalised and empowering care, collaborative partnerships, equality and inclusion, support for carers, and the incorporation of volunteering and social action as key enablers.
The policy emphasises fostering strong partnerships with service users, families, and communities. It defines clear roles and responsibilities to promote teamwork and shared decision-making.
Implementation involves providing comprehensive training, conducting regular reviews, and utilising quality assurance processes. Feedback from stakeholders is actively encouraged to inform continuous improvement.
The policy is aligned with key legislations such as the Care Act 2014, Equality Act 2010, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and the Mental Capacity Act 2005.
Staff receive induction and ongoing training that is aligned with the Care Certificate standards and tailored to the specific needs of domiciliary care settings. The training focuses on equality, diversity, and person-centred practices.
Regular policy reviews, stakeholder consultations, and robust quality assurance measures ensure that care practices remain relevant, effective, and aligned with the latest guidelines.
Feedback can be provided through various channels outlined in the policy. The organisation encourages open communication and uses the input to enhance care quality and practices.
Person-Centred Care Policy for Domiciliary Care Providers - Complyplus™ -
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