Elsie Rodas

19-02-2025

How do you conduct a training needs analysis?

Image by ASphotostudio via Envato Elements

A step-by-step guide to conducting a training needs analysis for organisational growth

A well-executed training needs analysis (TNA) is the cornerstone of a successful learning and development (L&D) strategy. Without it, organisations risk misallocating training resources, neglecting critical skill gaps, and failing to meet compliance requirements - all of which can hinder operational success.

Whether you’re a training manager, HR professional, or business leader, conducting a structured TNA ensures that your workforce receives the right training to drive business performance, support career growth, and maintain regulatory compliance.

In this blog, Elsie Rodas explores the fundamentals of training needs analysis, its importance in driving business success, and a six-step process to conduct an effective TNA. It also provides practical insights for HR, L&D professionals, and business leaders to optimise training strategies.

What is a TNA?

A TNA is a structured approach to identifying skills gaps, assessing workforce training priorities, and aligning learning interventions with business objectives.

A well-structured TNA helps organisations:

  • Align training with business goals - Ensuring training investments contribute to productivity, compliance, and long-term growth.
  • Improve workforce competency and compliance - Identifying gaps in technical skills, leadership development, and industry-specific training needs.
  • Maximise return on investment (ROI) - Reducing unnecessary training and focusing on high-impact learning interventions.
  • Enhance employee engagement and retention - Helping employees grow professionally while supporting workforce career development.

Read more about training needs analysis here.

The six steps to conducting an effective training needs analysis

A well-executed TNA ensures that training efforts align with business goals, address workforce gaps, and enhance employee performance. Below are six key steps to developing a structured and results-driven training strategy:

Step 1: Identify organisational goals and training objectives

Before developing a training programme, it is essential to define:

  • Why training is needed - Compliance, performance improvement, leadership development?
  • What outcomes you want to achieve - Increased productivity, reduced turnover, improved safety?
  • Who needs training and at what level - New employees, supervisors, senior leadership?
Step 2: Assess workforce gaps and training priorities

To determine what training is needed, organisations must conduct a skills gap analysis using:

  • Performance appraisals - Identifying competency gaps based on job performance.
  • Employee feedback surveys - Collecting insights on learning challenges and training expectations.
  • Compliance audits - Reviewing regulatory training requirements (CQC, Ofsted, CPD, HSE).
  • Job task analysis - Mapping required competencies against employee skill levels.

Example - Healthcare organisations implementing mandatory compliance training must ensure alignment with CQC guidelines, Core Skills Training Framework (CSTF), and Resuscitation Council UK (RCUK) standards.

Step 3: Define the training audience

Different employee groups require different training approaches. Identifying the right learners ensures training is tailored, relevant, and engaging.

  • New employees - Onboarding, company policies, job-specific training.
  • Frontline workers - Compliance, health and safety, customer service.
  • Supervisors and managers - Leadership, decision-making, conflict resolution.
  • Senior leadership - Strategic planning, business transformation.

Example - Retail companies may focus customer service training on frontline staff while sales and negotiation training is provided to regional managers.

Step 4: Select the right training methods and delivery approach

The most effective training strategies balance flexibility, engagement, and scalability. Options include:

  • Blended learning - Combining online learning, face-to-face sessions, and interactive workshops.
  • On-the-job training - Practical learning experiences, mentoring, and coaching.
  • Instructor-led training - Structured classroom or virtual sessions.
  • Self-paced e-learning - Digital courses for flexible, independent learning.

Example - Manufacturing companies implementing new equipment training may use a blended approach with virtual demonstrations, hands-on practicals, and competency assessments.

Step 5: Develop training content and resources

For training to be effective, it must be:

  • Engaging - Using case studies, interactive activities, and real-world applications.
  • Customised - Tailored to industry regulations, job roles, and organisational priorities.
  • Easily accessible - Available across multiple devices and learning formats.

Example - Organisations using MTG’s Train the Trainer model equip internal trainers with trainer packs, structured lesson plans, PowerPoint slides, and assessment templates to deliver consistent, high-quality in-house training.

Step 6: Implement and evaluate training effectiveness

Training doesn’t end with delivery - measuring impact is crucial. Organisations should track training effectiveness through:

  • Pre-and post-training assessments - Measuring knowledge acquisition and retention.
  • Learner feedback surveys - Gathering insights on training effectiveness and engagement.
  • Manager evaluations - Assessing improvements in employee performance.
  • Compliance tracking - Ensuring mandatory training completion and certification.

Example - Companies using ComplyPlus™ LMS and TMS can track training completion rates, competency development, and compliance adherence with real-time reporting dashboards.

Additional insights for L&D, HR Professionals, and business leaders

To optimise workforce training and development:

  • Leverage data-driven decision-making - Use analytics from LMS/TMS platforms to optimise learning interventions.
  • Make training continuous, not one-off - Embed training into daily workflows for long-term impact.
  • Secure leadership buy-in - Align training initiatives with business objectives to gain executive support.
  • Personalise learning experiences - Adapt training pathways to individual career development goals.
  • Ensure scalability - Use digital learning platforms like ComplyPlus™ to standardise training across multiple locations and teams.

Final thoughts: Why training needs analysis is critical for organisational success

A structured TNA is essential for:

  • Closing skills gaps and improving workforce competency
  • Ensuring compliance with industry regulations
  • Maximising training ROI and optimising learning budgets
  • Driving employee engagement, productivity, and career development.

Through ComplyPlus™, our learning and training management system, we help businesses:

  • Automate training management and compliance tracking
  • Deliver engaging digital, blended, and face-to-face training solutions
  • Provide real-time reporting and analytics for workforce development.

Take the next step in workforce development with ComplyPlus™

At The Mandatory Training Group, we have worked with thousands of organisations across health and social care, retail, corporate, and technical sectors to design and implement high-impact in-house training strategies. Through ComplyPlus™, organisations can streamline training management, track compliance, and optimise workforce development. Fill in this form or contact us at +44 24 7610 0090 and streamline your training needs effectively.

About the author

Elsie Rodas

Since its inception, Elsie, a vital pillar at LearnPac Systems, has seamlessly crafted and implemented commercial strategies as part of the Senior Management Team, fueling accelerated growth and profitability. With over two decades in various healthcare settings, she possesses deep insights and fine-tunes our offerings to meet client needs exceptionally.

Training Needs Analysis (TNA): A Must-Have for Organisational Growth - Dr Richard Dune -

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