Key definitions

Understanding the terminology within FIR is essential for effective implementation:

• Pre-packed food - Food wholly or partly enclosed in packaging before being offered for sale and without altering its content. 
• Non-pre-packed food - Food sold loose or packaged at the consumer’s request.
• Allergens - These are substances that can cause allergic reactions. The FIR requires businesses to highlight 14 allergens, including nuts, gluten, and dairy.
• Nutrition labelling - Information provided on the nutrient content of food, including energy value, fats, carbohydrates, proteins, and salts.

Best practices for implementation

Accurate allergen labelling

Ensure all pre-packed and non-pre-packed foods clearly identify any 14 allergens. This can be achieved through:

• Clear signage - Use prominent and readable signs to inform customers about allergenic ingredients.
• Staff training - Regularly train staff on allergen awareness and the importance of accurate labelling.

Comprehensive nutrition labelling

Provide detailed nutritional information on all pre-packed food products. This should include:

• Energy value - Is measured in kilojoules (kJ) and kilocalories (kcal).
• Macronutrients - Information on fats, saturated fats, carbohydrates, sugars, proteins, and salt content.

Effective communication

Ensure all food information is communicated effectively to consumers through:

• Menus and displays - Clearly list allergen information on menus and display boards.
• Digital platforms - Use websites and apps to provide detailed food information, ensuring it is accessible to all customers.

Regular audits and reviews

Conduct regular audits to ensure compliance with FIR. This includes:

• Internal audits - Regularly review labelling practices and update information as necessary.
• External audits - Engage third-party auditors to provide an unbiased assessment of compliance levels.

Recommendations

Utilise compliance software

Adopting a robust compliance management system, such as ComplyPlus™, can streamline the process of meeting FIR requirements. ComplyPlus™ offers features such as:

• Automated labelling - Ensuring all food products are correctly labelled with allergen and nutritional information.
• Training modules - Providing comprehensive training for staff on FIR compliance.
• Audit trails - Maintaining detailed records of compliance activities for auditing purposes.

Invest in staff training

Continuous staff training is paramount. Ensure that all employees are well-versed in FIR requirements through:

• Regular training sessions - Conducting periodic training to keep staff updated on regulatory changes.
• E-learning modules - Utilising online training platforms to provide flexible learning options.

Engage with customers

Actively communicate with customers about food safety practices and encourage feedback. This can be achieved through:

• Surveys and feedback forms - Collecting customer input on food labelling and safety practices.
• Customer service channels - Providing clear channels for customers to ask questions and receive information about food products.

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